Privacy Policy

Last updated: December 2025

1. Introduction

This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website and book my services.

By using this website and my services, you agree to the collection and use of information in accordance with this Policy.

Please note: This document is for general information only and is not legal advice. Privacy laws differ by country and region, so you may wish to seek independent legal advice to ensure this policy meets your specific obligations.

2. Who I am

This website is operated by Manisha Goel / Radhe Krishna Spiritual Services, based in Melbourne, Australia.

If you have any questions about this Privacy Policy, you can contact me at:
Email: manisha@radhekrishnaspiritualservices.com.au

3. What information Radhe Krishna Spiritual Services collects

Radhe Krishna Spiritual Services only collect the information that is reasonably necessary to provide the services and manage bookings. This may include:

Contact details – your full name, email address and mobile number
Booking information – your chosen service, session time, and time zone
Communication – any information you choose to share when you:
- Contact me via email, website forms or messages
- Provide background information relevant to your session

Radhe Krishna Spiritual Services do not collect or store your payment card details on my website. All payments are processed securely via Stripe (see Section 5).

This website may also collect limited technical data automatically (through cookies or similar technologies), such as:

IP address
Browser type
Approximate location and device information

This is generally used for basic website functionality and analytics.

4. How Radhe Krishna Spiritual Services use your information

Radhe Krishna Spiritual Services use the information it collects for the following purposes:

To book and manage your appointments
To contact you about your booking, including confirmations, reminders or changes (by email and/or mobile)
To respond to your enquiries or requests
To maintain internal records related to services provided
To improve Radhe Krishna Spiritual Services website, services and client experience

Radhe Krishna Spiritual Services do not sell, rent or trade your personal information to third parties.

5. Payments and third-party services (Stripe, WIX, etc.)

Payments for Radhe Krishna Spiritual Services services are processed via Stripe, a third-party payment provider.

When you make a payment, your card details and payment information are handled directly by Stripe, not by Radhe Krishna Spiritual Services.
Radhe Krishna Spiritual Services do not see or store your full card number or bank details on this website.

Stripe and my website platform (such as WIX) may collect and store data according to their own privacy policies. Radhe Krishna Spiritual Services recommend reviewing those policies if you would like more detail on how they handle information.

6. How your information is stored and protected

Your personal information (such as name, email address and mobile number) may be stored in:

Radhe Krishna Spiritual Services website booking system
Email inbox and records related to your sessions
Contact lists used for appointment communication (for example, confirmations or reminders)

Radhe Krishna Spiritual Services take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and Radhe Krishna Spiritual Services cannot guarantee absolute security.

7. Confidentiality of sessions

All sessions are private and confidential.

Information you choose to share with me in sessions is treated with care and respect. I do not share session content with others, except:

When you give explicit permission, or
When required by law, or
If there are serious concerns about safety (for example, risk of harm to yourself or others, in line with relevant legal and ethical obligations).

I do not permit clients to record sessions, to help protect your privacy and confidentiality.

8. How long do Radhe Krishna Spiritual Services keep your information

Radhe Krishna Spiritual Services keep your personal information only for as long as reasonably necessary for:

Providing services
Managing bookings and communication
Meeting any legal, tax or record-keeping obligations

After this time, information may be securely deleted, de-identified or archived as appropriate.

9. Sharing of information with third parties

Radhe Krishna Spiritual Services may share limited personal information with third parties who support my business operations, such as:

Website hosting and platforms (e.g., WIX)
Payment processors (e.g., Stripe)
Email and communication service providers

These third parties are only given the information necessary to provide their services and are not permitted to use your information for other purposes.

Radhe Krishna Spiritual Services do not sell or trade your personal information.

10. Cookies and website analytics

This website may use cookies and similar technologies to:

Help the site function properly
Remember certain preferences
Collect basic analytics about website use (such as which pages are visited)

You can usually manage or disable cookies through your browser settings. However, this may affect some website functionality.

11. Children and minors

Radhe Krishna Spiritual Services are intended for adults. I do not knowingly collect personal information from children under 18 via this website. If you believe that a child has provided personal information through the site, please contact me so that I can address this.

12. Your rights and choices

Depending on your location and local privacy laws, you may have rights such as:

Accessing the personal information Radhe Krishna Spiritual Services hold about you
Requesting corrections if information is inaccurate or incomplete
Requesting deletion of certain information, where appropriate

If you would like to exercise any of these rights, please contact me at mansha@radhekrishnaspiritualservices.com.au and I will do my best to assist, subject to any legal requirements.

13. Changes to this Privacy Policy

Radhe Krishna Spiritual Services may update this Privacy Policy from time to time to reflect changes in the services, website or legal requirements.

Any changes will be posted on this page with an updated “Last updated” date. Radhe Krishna Spiritual Services encourage you to review this policy periodically to stay informed about how your information is handled.